Privacy Policy

1. Company Information & Contact

This Privacy Policy describes how The Studio North America ("The Studio," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.

2. Information We Collect

Information You Provide to Us:

• Contact Form Data: Name, email address, phone number, company name, and message content
• Newsletter Subscription: Email address (when you opt-in to our newsletter)
• Communication Records: Records of our communications with you

Information Automatically Collected:

• Website Analytics: IP address, browser type, device information, pages visited, time spent on site
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies (see our Cookie Policy)
• Technical Data: Operating system, screen resolution, referral source

3. How We Use Your Information

• Service Delivery: Responding to your inquiries and providing event production services
• Communication: Sending you requested information and newsletter content (with your consent)
• Website Improvement: Analyzing website usage to improve user experience and functionality
• Business Operations: Record keeping, accounting, and legal compliance
• Marketing: Sharing relevant industry insights and company updates (opt-in only)

4. Legal Basis for Processing (GDPR Compliance)

5. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

• Service Providers: Email service providers, analytics services, hosting providers
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection: To protect our rights, property, safety, or that of others

6. Your Rights and Choices

All Users:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Newsletter: Unsubscribe from our newsletter anytime
• Cookies: Manage cookie preferences through our cookie banner

California Residents (CCPA Rights):

• Right to Know: Categories and specific pieces of information collected
• Right to Delete: Deletion of personal information
• Right to Non-Discrimination: Equal service regardless of privacy choices
• Right to Opt-Out: We do not sell personal information

EU Residents (GDPR Rights):

• Right to Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Restrict: Limit how we process your information
• Right to Complain: Lodge complaints with your local data protection authority

7. Data Retention and Security

Retention Periods:

• Contact Inquiries: 7 years (business record retention requirements)
• Newsletter Subscribers: Until you unsubscribe
• Website Analytics: 26 months (Google Analytics default)
• Cookie Data: As specified in our Cookie Policy

Security Measures:

• SSL encryption for data transmission
• Secure hosting with regular security updates
• Access controls and authentication
• Regular security assessments and monitoring
• Data breach response procedures

8. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. For EU residents, we ensure adequate protection through:

• Standard contractual clauses with service providers
• Adequacy decisions where available
• Your explicit consent where required

9. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Updating the "Last updated" date
• Posting a notice on our website
• Sending email notification for significant changes

Your continued use of our website after changes become effective constitutes acceptance of the updated policy.